OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
247 ratings and 129 comments received in the last 90 days.
04 July 2025
Bashir, sales representative at Sytner Solihull, went above and beyond to deliver my car on time.
01 July 2025
Great support and comms. Dealing with Lewis was a breeze. 10/10 customer care.
01 July 2025
Salesman was very polite and helpful and kept me informed and updated.
25 June 2025
Kallum was amazing as usual. Always keeping me updated on progress and offering me a fantastic deal that I am really pleased with and grateful.
24 June 2025
Kallum listened to all my requirements and worked with me to secure a deal I was happy with within my budget.
24 June 2025
Smooth sailing
21 June 2025
Customer expectations fulfilled, whole process was v/well managed by sales person, w/ great communication, availability, stress-free, and clarity Hate aggressive, pushy, fake-enthusiastic sales. I was v/ lucky on this occasion so decided to go ahead
17 June 2025
Tom Foley was knowledgeable, efficient and keen to go to lengths to respond to my criteria.
16 June 2025
Now I have the car, very satisfied.
09 July 2025
Easy booking, good commincation
09 July 2025
Harrison went above and beyond for me. He truly is a valuable asset to Sytner Solihull. He treated me kindly, and respectfully and went out of his way to assist me with my vehicle.
08 July 2025
As above but the service manager Kyle was very good. ( the only saving grace)
08 July 2025
Short wait for a slot. Everything done on time. Great feedback during the day
07 July 2025
As per the reasons given above
07 July 2025
The diagnosis process during the vehicle at the workshop
07 July 2025
Again very efficient and friendly staff whilst always remaining professional
06 July 2025
Nice easy no hassle and don't try to rip you off when it comes to servicing and care
06 July 2025
Gareth Jenkinson kept me up dated with all the work that was being done
05 July 2025
Good servic
04 July 2025
I like to Thank lewis for his guidance and support, I felt confident and well-informed throughout the entire process. I truly appreciated their honesty, patience, and genuine dedication to customer satisfaction. I highly recommend lewis whyte to anyo